1. Are your aligners covered by insurance?Yes, most of the time, these are covered by U.S. insurance providers under orthodontics. Use code 05201 for orthodontics when filing your claim. Learn more here >. 2. Can I use HSA or FSA funds to pay for ali

<h3 id="isPasted">Insurance and Coverage FAQ</h3>1. Are your aligners covered by insurance? Yes, most of the time, these are covered by U.S. insurance providers under orthodontics. Use code 05201 for orthodontics when filing your claim.<a href="https://www.newsmilelife.com/pages/how-insurance-works-1">Learn more here &gt;</a>2. Can I use HSA or FSA funds to pay for aligners? Yes! Our aligners are HSA and FSA eligible in the U.S. You can use these funds at checkout or for reimbursement.3. What documentation do I need? We provide an itemized receipt that you can submit for insurance or HSA/FSA claims. If you need additional documents, our support team is here to help.4. Can I use my HSA/FSA debit card to pay? Yes! You can use your HSA or FSA card during checkout just like a regular debit or credit card.5. Do I need a prescription? No prescription is needed. Our aligners are designed to meet U.S. orthodontic standards and are approved by licensed professionals.<a href="https://www.newsmilelife.com/pages/hsa-fsa-eligibility">View HSA / FSA eligible products &gt;</a>

Can I use health insurance to cover the cost?

Yes, select products are qualified to be covered via HSA and/or FSA. View eligible products >

Yes, select products are qualified to be covered via HSA and/or FSA.<a href="https://www.newsmilelife.com/pages/hsa-fsa-eligibility">View eligible products &gt;</a>

Does HSA / FSA cover my purchase?

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Saturday & Sunday: Closed
Closed on statutory holidays

Monday - Friday: 7:00am - 4:00pm
Saturday & Sunday: Closed
Closed on statutory holidays

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Results

Re-Order

Retainers & Night Guards

Clear Aligners

NewSmile USA

Your insurance company may help pay your bill. Also, see which products are covered by HSA and FSA.

Insurance, HSA and FSA

What are invisible aligners?

How do your invisible aligners work?

How much do invisible aligners cost?

Does the process hurt?

Will I have a lisp with my aligners?

I have a permanent retainer, do I need to remove it?

Can I get these if I have an implanted tooth?

Can I get these if I have wisdom teeth?

What is an Impression Kit?

What is a Treatment Preview?

Can I order replacement retainers or night guards without taking new impressions?

I have a permanent wire, can I get treatment for one arch?

What should I do if the impression kit size I received does not fit my teeth?

Help taking impressions

Getting Started

How do I properly use and care for my invisible aligners?

How long do I have to wear the aligners?

What if I lose an aligner/retainer?

How do I switch my order from day aligners to night aligners?

What should I do if my clear aligner cracks or breaks?

During Treatment

How much does a retainer cost after?

Can I order retainers from NewSmile at any time?

Do you guys offer teeth whitening?

Do retainers correct crooked teeth or replace aligners?

Can I switch from a retainer subscription to an aligner payment plan?

Are there discounts or payment plans available for aligner and retainer purchases?

Can I place multiple family members' aligner orders under one account?

My retainer or night guard doesn’t fit — what should I do?

Can I combine multiple retainer orders or impressions for more sets?

After Treatment & Retention

What happens if my order is shipped to the wrong address?

Can I expedite the shipping of my retainer order?

Do you ship internationally?

Return shipping label is missing / not working

Changing Your Address for Future Orders

Tracking my shipment

Shipping & Delivery

How can I update billing or shipping information on my order?

Managing subscriptions

Earning points with each subscription purchase

Manage Account

What is the refund process for custom-made products and subscriptions?

How do I return retainer or night guard purchases for a refund?

Returns via Affirm

Returns and Returns

Refunds & Returns

Petal Ultrasonic Cleaner

Petal Whitening Light

Petal Pods

Orthodontic Chewies

Collagen and supplements

Product Help

Are your aligners BPA and latex free?

Can I get aligners if I have a missing tooth?

How do I clean my aligners, retainers, or night guards?

Anything I can do to improve my oral health?

Misc