Impression kits are final sale and non-refundable after shipment due to hygiene reasons, whether used or unused.

Refund amounts will consider deductions such as the cost of initial impression kits and services rendered. Updates and confirmation of refunds will be communicated via email or SMS, usually processed by the stated date.

Subscription Orders

Customers with an active subscription receive an advance notification before their next order is created. This notice allows you to:

• Pause your subscription
• Skip the upcoming order
• Update your delivery schedule

Because customers receive advance notice, all subscription orders begin processing immediately once the order is created.

For this reason:

• Subscription orders are not eligible for refunds once the order has been created.

If you do not wish to receive the next shipment, you must pause or skip the order before the billing date. You can manage your subscription anytime by logging into your account.

To manage your subscription login here >