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Getting Started
Important information to know before you purchase
What are invisible aligners?
Invisible teeth aligners are plastic trays that fit around your teeth and are worn to move them into their proper place. Unlike braces, invisible aligners do not have brackets or metal wires, and are hardly noticeable to the public eye. Typically, a
How do your invisible aligners work?
Many invisible teeth aligners require you to go to your orthodontist or doctor on a regular basis. However, NewSmile®'s process is different and can be done while at home. Here’s how our invisible aligners work:. 1) We begin by determining if you are
How much do invisible aligners cost?
NewSmile®'s invisible teeth aligners are affordable, costing 75% less than other teeth straightening methods. You’re not only saving money on your clear aligners but also money from the dentist and orthodontist appointments you would have had to pay
Does the process hurt?
There's slight soreness and/or discomfort with each new aligner step, but the pain shouldn’t last more than a day or two.
Will I have a lisp with my aligners?
You may have a lisp for the first day or two while getting used to them. Once you're used to them, it'll get better :)
I have a permanent retainer, do I need to remove it?
Yes. In order for us to get an accurate impression of your teeth so we can make the best fitting aligners, our licensed Dental Team will require you to remove your permanent wire. We'll need your wire removed if you would like to straighten either on
Can I get these if I have an implanted tooth?
Absolutely. Once you've sent in your kit, let us know about the implant and our doctors will make sure they work. We'll be able to determine if we're the right fit for you, and if they find you're not a good fit for our aligners, you'll receive refun
Can I get these if I have wisdom teeth?
If your dentist has suggested wisdom teeth removal, we recommend going that route first. If he/she said you don’t need them out (wahoo) then you’re all clear to order one of our plans, and get started with your treatment.
What is an Impression Kit?
An impression kit is what we send you in order to get molds of your teeth and to create your treatment. They include practice putty, 4 trays (2 for top teeth and 2 for bottom), and real putty for creating the moulds. We also include instructions for
What is a Treatment Preview?
A 3D Treatment Preview is a digital rendition of what your teeth currently look like as well as what they will look like at the end of your treatment. If you like the look of your future smile, you can go ahead and order your aligners. If you don’t,
Can I order replacement retainers or night guards without taking new impressions?
New Customers. If you haven't purchased any products from us before, and have purchasedwe will require impressions of your teeth. An impression kit is free with purchase:. Get started >. Existing customers. If you have ordered from us before, we may
I have a permanent wire, can I get treatment for one arch?
Permanent wire(s) on your teeth must be removed prior to clear aligner treatment or there will be no movement possible. To ensure safe and effective aligner treatment, we will need your impressions and teeth photos for to evaluate. Accurate impressio
What should I do if the impression kit size I received does not fit my teeth?
If the impression kit you received does not fit your teeth, please verify the size of the tray. Our records show that we send a medium size by default. If the medium size still does not fit, you can request a bigger size, such as large or extra large
Help taking impressions
Taking good impressions is key to your NewSmile™ journey — they let our dental team create a custom plan just for you. This step-by-step guide will make you a pro, and if you need extra help, our Customer Service team is just a chat or email away. St